Chapter Meeting: Harnessing Science for FM Excellence

Date(s) - 02/24/2021
4:30 pm - 6:00 pm


Harnessing Science for FM Excellence

High-performance, occupant-centered buildings have been transforming the FM profession: the bricks-and-mortar is now the least of it. To do our jobs, FMs must increasingly understand and apply both hard and soft sciences daily. We will examine the science behind key occupant challenges you may be grappling with, and demonstrate that fortunately, applied science perfectly mimics an FM’s thinking: it is objective, pragmatic, actionable, and accountable. On real-life examples, we will illustrate how this thinking can help you better understand your facilities, act as a truly informed client where it comes to addressing both reactive and proactive risk, achieve measurable outcomes for your occupants (e.g., through WELL certification), and help your organizations squeeze every ounce of occupant and marketing benefit from the upgrades you recommend.


Elena Bondareva

Through a varied international career, Elena Bondareva (MA, BS: Cornell University; WELL AP, WELL PTA) has a solid track record of transformative innovation around persistent problems. Elena has held public, private, teaching and Board roles in Australia, New Zealand, Russia, South Africa, India, and the US; delivered CPD training to thousands of professionals; participated in globally significant events such as COP17, G20, and World Green Building Council Congress; published in peer-reviewed and public journals, incl. FMJ; and presented at countless conferences. She helped establish four Green Building Council and the Living Future Institute of Australia, served on the COVID-19 Taskforce of the International WELL Building Institute (IWBI), and currently serves her second term on the Advisory Board for the Global Health & Wellness Summit (Greenbuild) and). The Vice President of CETEC, an independent international building science consultancy, she is making applied science and verification more accessible across the property industry.


Jennifer Berthelot-Jelovic (A Sustainable Production)

Jen has extensive experience with IWBI’s WELL Building Standard. Jen is currently overseeing many firsts in WELL, LEED, Net Zero-Carbon Neutral-Net Positive projects in the country and world. Jen also has extensive experience with USGBC’s various LEED rating systems.

Jen has provided tours of hundreds of LEED|WELL registered-certified projects nationally for international and domestic Owners, Developers, Design-Build teams, Consultants, Innovators, Fortune 500 Companies, and more. Jen has been a 1st thru final round Greenbuild education program Reviewer multiple times, a Global Health & Wellness Summit Advisory Board Member and LEED Fellow Evaluation Committee member since receiving the designation.